Privacy Policy

Cure Roots (“Company”, “we”, “our”, or “us”) values your trust and respects your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit or purchase from our website www.cureroots.in (the “Site”).

By using our website, you agree to the practices described in this Privacy Policy. If you do not agree, please refrain from using our services.


1. Information We Collect

We may collect the following categories of information:

a. Personal Information (provided by you)

  • Name, age, gender

  • Billing address, shipping address

  • Phone number, email ID

  • Payment details (processed securely via third-party payment gateways)

b. Non-Personal Information (collected automatically)

  • Browser type, device type, operating system

  • IP address, location data

  • Pages visited, time spent on site, referral links

c. Sensitive Information

We do not collect or store sensitive personal data like passwords, Aadhaar, or payment card details directly. Payment processing is handled securely by trusted third-party payment gateways in compliance with PCI-DSS standards.


2. How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Provide order status updates and customer support

  • Send promotional offers, discounts, and newsletters (only if opted-in)

  • Improve website functionality, security, and user experience

  • Comply with legal and regulatory obligations


3. Cookies & Tracking Technologies

We use cookies, pixels, and similar technologies to:

  • Remember your preferences and shopping cart

  • Analyze website performance and customer behavior

  • Show personalized product recommendations and offers

You may disable cookies in your browser settings, but some website features may not function properly.


4. Information Sharing & Disclosure

We do not sell, rent, or trade your personal data. However, we may share information with:

  • Logistics providers (for delivery of orders)

  • Payment gateways (to process payments securely)

  • IT service providers (for hosting, analytics, and security)

  • Regulatory authorities if required by law

All third parties are bound by confidentiality agreements and data protection standards.


5. Data Security

We implement strong physical, electronic, and administrative safeguards to protect your personal data. While we take every precaution, no system is 100% secure, and we cannot guarantee absolute security of information transmitted online.


6. Data Retention

We retain your data only as long as necessary to:

  • Fulfill the purpose it was collected for

  • Comply with applicable laws

  • Resolve disputes and enforce agreements


7. Your Rights

As a user, you have the right to:

  • Access and review your personal data

  • Request correction or deletion of your data

  • Opt-out of promotional communications at any time

  • Withdraw consent (where processing is based on consent)

  • Lodge a complaint with the relevant data protection authority

To exercise these rights, email us at: privacy@cureroots.in


8. Children’s Privacy

Our website and services are not intended for children below 18 years. We do not knowingly collect personal data from minors. If you believe a child has provided personal information, please contact us for immediate removal.


9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. Please review their policies before sharing your information.


10. Updates to This Policy

We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated “Last Updated” date. Please check periodically for changes.


11. Contact Us

If you have questions, concerns, or complaints about this Privacy Policy or how your data is handled, please contact us:

Cure Roots
Email: privacy@cureroots.in
Customer Support: +91-XXXXXXXXXX
Address: [Insert Office Address]

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